Shipments and returns

Your pack shipment

Packages are generally dispatched within 1-2 days after receipt of payment and are shipped drop-off without signature. If you prefer delivery with required signature, an additional cost will be applied, so please contact us before choosing this method.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Returns

Goods will not be accepted for return without a returns authorisation.

Email info@remotes-store.eu for an authorisation.

You can return product within 14 days even without any reason, as long as it is unused, unopened and in the same condition as received;

You can return goods also if:

if it in not working condition,

if different from the description